Job Details

Job Description

As the world leader in virtual care, Teladoc Health is passionate about taking care of people. We have been providing care in Canada for over two decades to more than 9 million Canadians and 85,000 plan sponsors. We deliver care across 175 countries (over 51 million members globally), living our mission to empower all people to live their healthiest lives by transforming the healthcare experience. Levering digital technology, we provide whole-person care that spans every stage in a person’s health journey from wellness and prevention to acute care to complex healthcare needs. Our Canadian team has doubled in size over the last two years, and our growth is expected to rapidly continue as we transcend the landscape of future healthcare.

Position Summary

Teladoc Health Canada supports patients through several service areas, including general telehealth services, expert medical services, and mental health services as well as by bringing support to hospitals and health systems (HHS). We have growing needs across the country, increasingly partnering provincially to offer publicly funded services in an integrated manner. We are currently focused on further building up our multidisciplinary care teams in BC. Clinical engagement, quality, patient safety and innovation are crucial pillars to our overall mission towards the evolution of impactful, connected healthcare.

Family Physicians will primarily focus on supporting patients presenting to Teladoc Health’s platforms. In this engaging & dynamic environment, you will be relied upon to simultaneously manage both scheduled & on demand consults, primarily virtually with some in-person follow ups as required.

All healthcare providers have a shared responsibility for matters pertaining to clinical quality and patient safety (including cultural safety), clinician wellness and health equity (bringing attention to issues faced by rural Canadians and underserved populations, particularly indigenous communities).

Relocation Assistance: Are you interested in relocating to the province of BC? If so, please reach out for all the details.

Role and Responsibilities

• Diagnose and treat patients presenting to Teladoc Health’s platforms
• Lead both scheduled & on demand consults, primarily virtually with some in-person consults & follow ups as well
• Escalate cases as required to designated shift leader and/or medical leadership team
• Participate in huddles and handover sessions at start and end of shifts, as needed
• Collaborate closely with medical, nursing and management teams internally and externally
• Support ongoing needs of patients via coordination of necessary care with virtual and local in person teams
• Advance relationship-based culture within our comprehensive care teams (physicians, nurses, allied health, managers)
• Support team members across programs via other duties, as reasonably requested

Skill Requirements/Preferences

• +1 year of direct independent clinical experience as a Family Physician
• Current and unrestricted registration as a Physician in Canada (in good standing) - Must be registered with CPSBC, and have a CCFP/CCFP(EM) designation
• Experience and demonstrated success working with diverse primary care clinical team members
• Experience working in the digital health sector preferred
• Must be currently residing in BC province
• Must be currently in a BC physical practice: Affiliated with a UPCC, walk-in, and/or working at a primary care clinic, with the majority of your direct patient care being provided on an annual basis at a physical clinic(s)
• A desire to evolve the landscape of future healthcare – Teladoc Health’s culture values quality, innovation & accessibility!
• History of strong clinical performance
• A desire to serve as an ambassador regarding the clinical importance of virtual care
• Those who are passionate regarding the delivery of high-quality and safe medical care
• Proficiency with Electronic Medical Records and computer-based applications

Skills Required

• Adaptability
• Adherence to Protocols